My e-Chart

Accessing your medical information online

To provide more advanced care to you and/or your family member(s), patients will have access to My e-Chart that includes viewing past or present appointments, requesting appointments, viewing current prescriptions, lab results, allergies, vital signs, health maintenance (immunizations), as well as the capability of sending and receiving messages to/from our health care providers. My e-Chart is not intended for “Web Visits” or new problems.  Instead, it will make regular communications more flexible.  Within 48 hours of your office visit, you will receive e-mail confirmation for access to your medical records.

NOTE:  Access information will be given on the day of your office visit unless already registered. If you are not sure if you are registered, please call the office at 713.500.3267.

We want your records to be complete and correct.  Let us know if there’s any problem with your records.  Sometimes we may use medical jargon in your records and it can lead to confusion.  If something does not make sense, let us know.

Privacy matters.  We will never sell/trade/abuse your e-mail address.  My e-Chart is protected just like all other interactions with our office.  We also think it is important for you to protect privacy on your end, and we recommend that you protect your user name and password to avoid misuse.

We take security seriously, too.  Computer networks do have real risks.  We use appropriate technologies to protect your health information.  We follow all security laws, including HIPAA and HITECH

Bedside manner is complicated via email.  It is easy to misread information or emotion.  We will try to keep things brief and clear on the Port.  We really appreciate your help on that, too.  If a message takes a long time to write, it is probably something better done in person at an office visit.

To assure your records are secure and safe all communications are encrypted and HIPAA compliant.

My e-Chart Instructions & Registration

If you have not registered for My e-Chart access and are an active patient at UT Health Services, please download the My e-Chart Instructions & Registration (pdf) form.  Fill out the form and fax to 713-383-3702.  When UTHS Staff receive the faxed form, you will receive notification in the email account on file of a pending message in My e-Chart.  The email notification will have a link to access My e-Chart.  Read your log in instructions carefully.

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